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Everything You Need to Know about Downloading Goa Electricity Bill


How to Download Goa Electricity Bill Online




Goa electricity bill is the monthly statement of your electricity consumption and charges issued by the Goa Electricity Department. It is important to download your Goa electricity bill online because it helps you to keep track of your energy usage, pay your bills on time, and avoid any discrepancies or errors. Downloading your Goa electricity bill online also has many benefits, such as:




download goa electricity bill



  • It is convenient and easy to access from anywhere and anytime



  • It saves time and paper by avoiding long queues and physical bills



  • It allows you to check your bill history, payment status, and other details



  • It enables you to download or print your bill for future reference or proof



In this article, we will show you how to download your Goa electricity bill online in simple steps. We will also provide you with some alternative ways to download your bill online, as well as some information on Goa electricity bill tariff and charges, and customer care and complaint mechanism.


Steps to Download Goa Electricity Bill Online




To download your Goa electricity bill online, you need to follow these steps:


Step 1: Visit the official website of Goa Electricity Department




The official website of Goa Electricity Department is . This website provides various services and information related to electricity in Goa, such as online payment, new connection, tariff schedule, power outage, etc.


Step 2: Enter your CA No./Contract Acc No.




Your CA No./Contract Acc No. is a 12-digit number printed on your bill. It is a unique identifier for your electricity account. You need to enter this number in the box on the homepage of the website and click on "View Bill".


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Step 3: Preview your latest bill details




After entering your CA No./Contract Acc No., you will be redirected to a page where you can preview your latest bill details. You can see information such as your name, address, bill amount, due date, payment status, etc. You can also view your previous bills and payments by clicking on the respective tabs.


Step 4: Download or print your bill




Once you have previewed your bill details, you can download or print your bill by clicking on the "Download" or "Print" buttons at the bottom of the page. You can save your bill as a PDF file or print it as a hard copy. You can also email your bill to yourself or others by clicking on the "Email" button.


Alternative Ways to Download Goa Electricity Bill Online




If you are unable to download your Goa electricity bill online from the official website, you can try these alternative ways:


Through mobile app




You can also download your Goa electricity bill online through the mobile app of Goa Electricity Department. The app is available for both Android and iOS devices and can be downloaded from Google Play Store or App Store. The app allows you to view, download, and pay your bills online, as well as access other services and information related to electricity in Goa.


Through third-party platforms




Another way to download your Goa electricity bill online is through third-party platforms, such as Freecharge, Paytm, etc. These platforms enable you to pay your bills online using various modes of payment, such as debit card, credit card, net banking, wallet, etc. They also allow you to download or print your bills online after making the payment.


Goa Electricity Bill Tariff and Charges




Before downloading your Goa electricity bill online, you may want to know how much you are paying for your electricity consumption and what are the factors that affect your bill amount. Here are some details on Goa electricity bill tariff and charges:


Tariff schedule for different categories of consumers




The tariff schedule for different categories of consumers is determined by the Joint Electricity Regulatory Commission (JERC) for Goa and Union Territories. The tariff schedule is revised periodically based on various factors, such as cost of supply, revenue requirement, consumer interest, etc. The tariff schedule for different categories of consumers as of April 2021 is given in the table below:



CategoryFixed Charge (Rs./kW/month)Energy Charge (Rs./kWh)


Domestic301.75-5.25


Commercial100-1505-7.5


Industrial150-2004-6.5


AgricultureNILNIL-1.5


Public LightingNIL-1004-6.5


Public Water WorksNIL-1004-6.5


Railway TractionNIL-2004-6.5


Bulk SupplyNIL-2004-6.5


MiscellaneousNIL-2004-6.5


Late payment charges and penalties




If you fail to pay your Goa electricity bill on or before the due date, you will have to pay late payment charges and penalties as per the JERC regulations. The late payment charges and penalties are as follows:


  • Late payment charge: 1.5% per month or part thereof on the unpaid amount from the due date till the date of payment



  • Penalty for dishonoured cheque: Rs. 100 per cheque



  • Penalty for tampering, unauthorised use, or theft of electricity: As per the Electricity Act, 2003 and the rules and regulations made thereunder



For example, if your bill amount is Rs. 1000 and your due date is 10th June 2023, and you pay your bill on 20th June 2023, you will have to pay a late payment charge of Rs. 15 (1.5% of Rs. 1000 for 10 days) along with your bill amount.


Goa Electricity Bill Customer Care and Complaint Mechanism




If you have any queries, complaints, or grievances related to your Goa electricity bill or any other service provided by the Goa Electricity Department, you can contact their customer care or use their complaint mechanism and grievance redressal system.


Customer care helpline number and email address




The customer care helpline number and email address for Goa Electricity Department are as follows:


  • Customer care helpline number: 1912 (toll-free)



  • Email address:



You can call or email them anytime and get your queries or complaints resolved.


Complaint mechanism and grievance redressal system




You can also register a complaint or grievance online or offline with the Goa Electricity Department using their complaint mechanism and grievance redressal system. The steps are as follows:


  • Visit the complaint mechanism and grievance redressal system page on the website



  • Select the type of complaint or grievance from the drop-down menu, such as billing, metering, supply, etc.



  • Fill in the required details, such as your name, address, CA No./Contract Acc No., contact number, email address, etc.



  • Write a brief description of your complaint or grievance and attach any supporting documents if available



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